Ordering Information & Terms and Conditions
We make every effort to ensure that all information and prices are correct.
We reserve the right to correct errors and omissions, and are not liable
for any misunderstanding based on any information displayed on this site,
with our liability limited to the cost of any item, if returned in original condition.
If there are changes we will confirm them with you prior to shipment.
We hope that you will be delighted with your purchase, however, if you
need to return it, contact us to obtain a returns number and return it in the
original packaging.
Returns to us are at your own risk and you are liable for all costs,
carriage and import duty charges even if we pay them. Returns attract a 10%
restocking charge, if not covered by the UK Distance Selling Act.
If you cancel an order, once it is placed, but prior to shipping, you may
also be liable to any cost we have incurred in dealing with it.
We aim to provide a
fast turnaround of orders, however, we are a supplier of specialist
items, and sometimes they take time to obtain. In general, please allow
14 days for delivery in the UK, and 21 days elsewhere, though we will normally
beat these times
We cannot guarantee the availability of any item, and we will not take any payment
until we have goods ready to ship. For high value items we reserve the right to
take a nominal payment on receipt of the order, to confirm the credit card is valid.
Payment is in Sterling (UK£), and can be by VISA, MasterCard, Switch, Delta,
or American Express.
Your card provider will convert the UK£ to your local currency. The prices
include UK VAT. Non UK customers will need to pay any local taxes on receipt.
Orders may be placed by clicking on the ADD buttons to add items to
the shopping cart, and, having selected the shipping type on the shopping
cart, by filling in your delivery and payment details and submitting over
our secure web link.
For security all credit card details are transfered via the secure server
protocol.
For large orders, or for fast turnaround, please contact us.